Volunteer for us

Trustee Opportunities

We are looking for new members to join our Board of Trustees.

Behind Closed Doors provides practical and emotional support to individuals and families whose lives have been affected by domestic abuse.  We deliver essential community and outreach based support as part of the Leeds Domestic Violence commissioned service and run a specialist Prevention and Recovery Service alongside this.  This is an exciting yet challenging time for BCD, with the pressure of an increasingly tough financial climate as we respond to the growing demand for our services.

We recognise the value of a diverse Board made up of people with a range of skills and expertise.  We are particularly interested in recruiting new members with a Public Health, Social Care, Local Authority Commissioning, Legal or HR background.

Please read our Trustee Recruitment Brochure for more information and details of how to apply.

Volunteer Opportunities

Due to the current situation we are not recruiting for any volunteers. We will update the website as soon as this changes. Thank you.

Volunteers are essential to Behind Closed Doors, making up the majority of our workforce in the Prevention and Recovery Service.

Everyday across Leeds our volunteers provide the same standards of emotional support as our paid workers.

We offer two volunteer roles:

PARS Community Volunteer and PARS Telephone Support Volunteer. Both roles offer volunteers the opportunity to work directly with our service users either in the community or over the phone based in our office in Rawdon, Leeds.

Telephone Support Volunteers

Telephone support volunteers offer emotional support over the phone, helping service users begin to understand their abusive relationship while they wait for one to one support from a Community Volunteer or worker.

Duties include:

  • Answering incoming calls to the service from professionals, service users and those seeking more information, signposting where relevant and taking self-referrals.
  • Keeping service user records updated on our case management system.
  • Supporting colleagues with administrative tasks.

Community Volunteers

Community volunteers work with service users to help them understand their abusive relationship, supporting them on a journey to recovery through one to one sessions in the service user’s own home, or another safe location.

Duties include:

  • Carrying out face to face visits, holding a caseload of 2-3 service users.
  • Recording relevant information during visits and updating the case management system.
  • Liaising with other organisations on behalf of service users.
Things to consider
Our Expectations
Things to consider

Ability to drive and access to a car is essential in the Community role and competent IT skills are essential for the Telephone Support role.

Expenses will be paid after training.

You must be 21 years or over to volunteer.

If you have experienced abuse in a relationship you may apply, although it must be at least two years since you ended the relationship, or related support.

Our Expectations

We ask all volunteers to commit to 6 hours per week on a regular volunteering day.

Because of the time invested in training new volunteers we ask that you give at least 6 months volunteering commitment, post training.

In return you can expect to be part of a committed, caring and client focussed team. You will be supervised, trained and fully supported in your role with ongoing development opportunities.


You do not need a prior knowledge of domestic abuse.

To be considered for a role you must be able to commit to attending our 7 week training programme (1 day per week) and carry out a period of shadowing.

Click here to download a full copy of the Community Volunteer Role Description.

Click here to download a full copy of the Telephone Support Volunteer Role Description.

We recruit volunteers twice a year, usually in May and September. You can apply anytime; click here for an application form.

If you have any questions, get in touch on volunteers@behind-closed-doors.org.uk or 0113 391 1917 to find out more.

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